IT that works for you
Started in 1995, Absolute Computer Systems is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Kenosha. Our team of talented IT professionals can solve your IT nightmares once and for all.
Here’s why so many businesses depend on Absolute Computer Systems for complete IT services and support:
- Responsive – We respond in minutes not hours. We know poor response time is the number one reason businesses and people change computer support providers. Your call to us will be answered live or returned in minutes.
- Near Fanatical Follow though / Follow up – Our technicians follow through on solving all of your technical issues, the ones you’ve voiced and those you might not even know you have. Then our amazing administrative staff steps in, placing customer satisfaction calls, (not once but twice) and sending out thank you cards to ensure AND assure you are 100% happy with every aspect of our service.
- Active Listeners – Listening to, asking question, commenting on, offering suggestions about a problem – these are all things we are known for (and, in truth take great pride in.)
- Qualified – We take pride in our ability to provide the highest-quality services possible based on an expert and in-depth understanding of past, current and emerging technologies.
- Responsible – Had a client tell me once they very much liked having one throat to choke (Or in our case, one back to pat). That is a way of doing business I have always adhered to. If / when we take responsibility for a job, we will NOT pass the buck on to any other provider. You will never here one of us say “I don’t know – I thought your printer service guy was going to tell you phone service provider to have your …. “ When we have the job – we have the job.
- Conscious of the value of your data – We have never lost even one picture, email, letter, document or movie – preserving your data is now and has ALWAYS BEEN our #1 concern. Your technology investment and data will be safeguarded.
- Reasonably Priced – Our partners / customers / neighbors / friends know we charge a very reasonable rate for the excellent level of service we provide. You will never find us offering massive discounts (as we do not have massive mark-ups to discount!). All Projects (large or small) are completed on Schedule AND within Budget – Guaranteed. That does not mean things cannot change – they can and often do, but when / if that happens you will know about, understand and approve (or not) the situation and circumstances. You will know before we move forward what if any additional charges there will be, what differences there will be to the time line and the equipment needed.
- Accurate & Timely Billing – Every invoice from us will be expected and every line item of that invoice will be understandable. You will know what is coming and why.
- Absolute 100% Satisfaction Guarantee – We very much want to list all of our clients as raving fans and have dedicated our processes and procedures to that end – From your initial call for help, all the way through to the follow on thank you card we will take every reasonable step to both ensure and assure you are completely satisfied with the service we’ve provided.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Absolute Computer Systems is here to team up with you and your company for expert support.